The Calgary Parking Authority has continued to navigate the COVID-19 pandemic and adapt to rapidly evolving times over 2021 and 2022. Notable milestones include the opening of the Platform Parkade, the launch of the CPA Contact Centre, and a continued focus on initiatives that benefit the communities we serve such as the CPA Sponsorship Program.
A major milestone for the CPA and The City of Calgary occurred in July of 2021 with Council’s decision to fully integrate CPA's operations into The City as part of ongoing work to transform the organization as part of the “Rethink to Thrive” strategy. Since it was founded more than fifty years ago, the CPA has continued to be part of The City but operating on various levels as a separate organization. The new structure will move the CPA to an embedded services model that will help improve how we work together, as one team, to deliver parking services. The new structure will also help us to continue to be innovative, adaptable, and collaborative while we streamline our operations, reduce silos and provide better value to our citizens, customers and communities. The CPA’s strong culture of working with local businesses and building community will continue to strengthen The City as a whole.
I look forward to the great things that the CPA team will bring in the coming years in providing parking services to Calgarians. Our focus on employee health and wellness, continuous improvement, efficient investment, and safety will guide our work as we integrate into the City organizational structure. I want to thank all of CPA’s employees for their continued resilience, dedication and hard work.
Sincerely,
Chris Blaschuk